Payment Policy – MrQ Casino
At MrQ Casino, we aim to provide our players with a secure and reliable payment process for deposits and withdrawals. This Payment Policy outlines the procedures, payment methods, and terms that govern financial transactions on our platform.
By using our services, you agree to the terms set forth in this Payment Policy. Please read it carefully to understand how we handle your financial transactions.
Accepted Payment Methods
We offer a variety of payment options for deposits and withdrawals to suit your needs. These methods include:
- Credit/Debit Cards: Visa, MasterCard
- E-wallets: PayPal, Neteller, Skrill
- Bank Transfers: Standard bank transfers for large amounts
- Prepaid Cards: Paysafecard
All available payment methods are listed in your account settings when making deposits or withdrawals.
Making a Deposit
Deposits can be made at any time through the payment options provided in the cashier section of your account. There is no minimum deposit requirement unless specified by specific promotions or game types.
Please note that deposits made through some payment methods may take longer to process than others, and transaction times vary depending on your chosen method.
Withdrawal Process
Withdrawals are processed through the same payment method you used for deposits, whenever possible. If this is not possible, we may offer alternative payment methods.
- Withdrawal Limits: The minimum withdrawal amount is £10 (or its equivalent in your local currency). Maximum withdrawal limits may apply depending on your account status and payment method.
- Processing Time: Withdrawal requests will be processed within 48 hours. However, the time it takes for the funds to appear in your account will depend on the payment method.
- Verification: In some cases, we may request documentation to verify your identity before processing withdrawals, as part of our commitment to keeping your account secure and to comply with anti-money laundering regulations.
Fees and Charges
MrQ Casino does not charge any fees for deposits or withdrawals, but your payment provider may impose charges for processing transactions. Please check with your payment provider for any additional fees.
Security of Payments
All financial transactions on MrQ Casino are protected by state-of-the-art encryption technology. We use SSL (Secure Sockets Layer) encryption to ensure that all payment details are securely transmitted.
Your payment information is never stored by MrQ Casino, and all transactions are processed through third-party payment providers that are certified to handle financial data securely.
Fraud Prevention
We take fraud prevention very seriously and monitor all payment transactions to identify and prevent any unauthorized activity. If we suspect any fraudulent activity on your account, we may freeze or suspend your account while conducting a thorough investigation.
Refunds and Disputes
If you believe that an error has occurred with your payment, you can contact our customer support team for assistance. We will investigate the issue and work with you to resolve the problem. Please note that refunds for deposited amounts are generally not permitted unless there is an error in the transaction.
Changes to Payment Methods
MrQ Casino reserves the right to modify or update available payment methods at any time, including adding new methods or discontinuing existing ones. Any changes will be communicated on the website, and you will be notified accordingly.
